INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    What are the shipping times for custom apparel orders within the U.S.?

    We offer multiple shipping options to ensure timely delivery of your custom apparel:

    • Standard Shipping: Typically delivers within 2–5 business days.

    • Priority Shipping: Offers faster delivery, usually within 2–3 business days.

    • Express Delivery: Available for select products, ensuring delivery in 2–3 business days.

    Please note that production times may vary depending on the product and print provider.

    What is your return and refund policy for custom-printed apparel?

    As our products are made-to-order, we do not accept returns or exchanges for incorrect sizes, colors, or buyer's remorse. However, if you receive a damaged item or there is a manufacturing error, we offer a free replacement or refund. Please contact us within 30 days of delivery with a clear photo of the issue.

    How can I track my order?

    Once your order is shipped, you'll receive an email with a tracking number and a link to monitor your shipment's progress. You can also log into your account and navigate to the "My Orders" section to view detailed order information and tracking updates.

    What quality can I expect from your custom-printed apparel?

    We collaborate with top-tier print providers to ensure high-quality products. Our apparel is crafted using premium materials and advanced printing techniques, resulting in vibrant, durable designs. We recommend following the care instructions provided to maintain the longevity of your custom apparel.

    Can I personalize my apparel orders with custom designs or text?

    While we do not offer a built-in customization tool on our website, we are happy to create custom designs upon request. If you have a specific design or idea in mind, please contact us directly, and our team will work with you to bring your vision to life.